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1011 Mainland Center Dr
Texas City, TX 77591

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(713) 358-0700

The Shoal: Compliance Hotline

Compliment, Complaint, and Compliance Hotline

Help us in our continual efforts to make our facilities the best they can be by creating a culture of integrity, safety, and accountability.

We value your input and look forward to hearing what you have to say:

  • Bring any issues (big or small) to the attention of company ownership and management
  • Report suspicious or criminal activity
  • Recognize and honor those who service others with excellence and care

Non-Retaliation Policy: We stand firm in our commitment to a non-retaliation policy. Reporting in good faith will never lead to adverse consequences. We value trust and want you to feel safe and supported when using the Compliance Hotline.

All reports to the Compliance Hotline are kept strictly confidential. You have the right to remain anonymous if you choose to do so.

Together, we create a stronger, safer, and more resilient community.